ABOUT MY ACCOUNT

• How do I open an account/How do I register?
  
• I cannot open an account.
  
• What do I do if I forget my account name/ password?
  
• Can I change my login Id/ account name?
  
• How do I change/ update my personal information?
  
• How do I close my account?
  
• Is my account secure?
  
• How do I receive a history of my financial transactions?
  

• How do I add credits to my account/ make a deposit/ purchase casino chips?
  
• What is the minimum deposit?
  
• Which currency can I play in?
  
• What payment options do I have?
  
• What credit cards can I use?
  
• Do credit card fees apply?
  
• Why is my credit card being declined?
  
• How is my purchase reflected on my bank statement?
  
• What is the cashier and how does it work?
  
• What is ezEcash.com?
  

• How do I cash out/make a withdrawal?
• Can I withdraw my money at any time?
• What are your policies for cashing out bonuses?
• Are there any charges when I withdraw?
• Can I modify/cancel my withdrawal after I make it?

• How Do I receive my Bonus?
  
• What are your policies for cashing out bonuses?
  

• How are winnings paid and how long does it take?
• Will I receive a redeem confirmation?
• How does my refund show on my bank statement?
• I have not received my credit/check/refund. What should I do now?

• Is wagering online legal?
  
• Is Casino County licensed?
  
• Is my privacy ensured?
  
• What are casino rules & regulations?
  

• Do I have to download the casino in order to play?
  
• Should I play the Html, Java or Multi-User version of the games?
  
• How do I enable Java on my computer?
  
• What is the recommended screen setting?
  
• Why are the graphics not loading properly?
  
• Why is the system slow?
  
• What is a Communication Failure?
  
• What do I do if I get disconnected while I am playing?
  

• Can I play for free?
  
• Are there any service charges for playing at this site?
  
• What games can I play at Casino County?
  
• I need help playing the games. Can you help?
  
• How do I display the rules for the game I am playing?
  
• How does the system handle unfinished games?/ What happens to my money if I exit the game or it freezes?
  
• How can I review my gaming records?